Abstract
The gig economy refers to a system of work where individuals earn income through short-term, task-based jobs provided by digital platforms such as Uber, Ola, Swiggy, and Zomato. In India, the gig economy has expanded rapidly due to widespread smartphone usage, affordable internet access, and a young workforce that can easily adapt to digital technology. It has created new employment opportunities across sectors like transport, delivery, home services, and e-commerce, especially in urban and semi-urban areas.
The gig workforce has grown significantly, increasing from about 68 lakh workers in 2019–20 to 77 lakh in 2020–21, and is expected to reach nearly 2.35 crore by 2029–30. While this growth has helped organize parts of the informal sector through digital systems, gig workers continue to face serious challenges such as job insecurity, lack of social protection, and unclear employment status.
Traditional labour laws do not protect gig workers because they are classified as independent contractors rather than employees. To address this gap, the Code on Social Security, 2020 was introduced, which formally recognizes gig and platform workers and provides for welfare schemes, e-Shram registration, social security funds, and oversight boards. The Code promises benefits such as health insurance, accident cover, maternity benefits, and old-age support without altering the flexible nature of gig work.
However, the law suffers from poor implementation as its rules are yet to be fully notified. Several states have enacted platform worker laws, but enforcement remains weak. Gig workers also face issues such as opaque algorithmic control, unfair deactivations, privacy concerns, and excessive work pressure, which affect their physical and mental health.
The paper concludes that while the gig economy supports India’s digital growth, stronger legal enforcement, transparency, and inclusive social security mechanisms are necessary. A balanced framework is needed to protect gig workers’ rights without reducing flexibility, ensuring fair and sustainable growth of the sector.