Shrushti Vishal Dumbre
DES Shri Navalmal Firodia Law College
Abstract
Online Dispute Resolution (ODR) integrates digital technology with the traditional methods of Alternative Dispute Resolution (ADR), and its adoption across sectors such as e-commerce, banking, fintech, and consumer protection demonstrates its potential to deliver efficient, accessible, and cost-effective justice. In India, ODR derives legal recognition from the Arbitration and Conciliation Act, 1996, the Mediation Act, […]