Rithika Rajesh Menon
Tamil Nadu National Law University
Abstract
The rapid growth of e-commerce in India has made consumer lives more convenient, but it also brings with the risks of dark patterns, opaque pricing, fake reviews and inaccessible grievance mechanisms. This paper examines whether Amazon India and Flipkart comply with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, and whether […]